Refund Policy

Free Trial

The free trial is provided at no charge. Because no payment is made, no refund is applicable. The trial gives you access to a full 20-document generation run, on us, with no credit card required.

Starter Pack ($10) & Lifetime License ($97)

We offer a 7-day satisfaction guarantee from the date of purchase. If you are not satisfied with DevForgeAI for any reason within 7 days of your purchase, contact us at support@devforgeai.net with your order ID and a brief description of the issue. We will issue a full refund — no questions asked.

The Starter Pack is non-refundable once any credit has been used. If no credits have been consumed, a full refund may be requested within 7 days of purchase.

The Lifetime License — after 7 days from purchase, refunds are not available. The license is permanent, the product remains fully accessible, and all future document additions continue to be included at no charge.

Team / PMO Plan — Monthly Subscription

You may cancel your Team plan at any time. Cancellation takes effect at the end of the current billing period. No partial-month refunds are issued for unused days within an active billing period.

If you cancel within the first 7 days of your initial subscription, you may request a full refund of your first month's payment by contacting support@devforgeai.net.

If a verified technical defect prevents use of the service for more than 3 consecutive business days during an active billing period, a prorated credit will be applied to the following month's invoice.

How to Request a Refund

1. Email support@devforgeai.net with the subject line: Refund Request — [Your Order ID]
2. Include your name, purchase email address, order or license ID, and a brief description of why you are requesting a refund.
3. Refunds are typically processed within 3–5 business days and returned to your original payment method.

What We Cannot Refund

• AI provider API charges. Usage costs incurred under your own API key are billed directly by your provider (Anthropic, OpenAI, Google, Mistral, Groq) and are outside DevForgeAI's control.
• Lifetime License purchases older than 7 days, unless a verified technical defect applies.
• Starter Pack credits where one or more generation runs have already been completed.
• Team plan charges for completed billing periods where the service was accessible and functional.